If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 7 days of receipt. (Please contact firstname.lastname@example.org for return address)
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge.
- Please note:
- Goods will only be accepted for return if they are despatched within 7 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.
NOTE - ALL SALE ITEMS ARE NON-RETURNABLE, NON-REFUNDABLE AND NON-EXCHANGEABLE.